Chema Basterrechea

Global President and Chief Operations Officer – Radisson Hotel Group

Chema Basterrechea is Global President and Chief Operations Officer at Radisson Hotel Group.

In this role, he is pivotal in steering the organization’s strategic direction, operational efficiency, and commercial success across its extensive portfolio of 1,500 hotels in 100 countries. He is responsible for the P&Ls of hotels and areas, the introduction of operating models, and organizational efficiency. His overarching goal is to enhance RHG’s profitability and brand awareness worldwide, identify new market segments, and expand the Group’s existing customer base.

With over three decades of strategic and operational leadership experience in the hospitality industry, Chema has a proven track record of performance in turnaround situations. As the former Chief Operating Officer of NH Hotel Group and Chief Executive Officer of NH Hotel Group Italia, he has demonstrated his ability to lead teams with a customer-centric philosophy and keen insights. He has also spearheaded numerous M&A processes in various countries, driving integration strategies that enhance operational synergies and unlock long-term growth opportunities for the Group.

In summary, his role is crucial in ensuring the company operates smoothly and effectively across its vast international landscape, balancing strategic vision with operational excellence to drive the business forward.

Chema is fluent in English, Spanish, and Italian. He studied at the University of Wisconsin in the U.S. and the University of Oviedo in Spain. Additionally, he is a graduate of the London Business School’s Senior Executive Program, IESE Business School, and Dublin City University.