CEO – Sustainable Hospitality Alliance

Glenn Mandziuk is an internationally recognised chief executive with over 25 years of leadership experience in advancing sustainable practices in tourism, hospitality and economic development, and establishing strategies and programmes that inspire responsible growth.

Prior to becoming CEO of the Sustainable Hospitality Alliance, Glenn was President and Chief Executive Officer of Canada’s Thompson Okanagan Tourism Region (TOTA) with its 4,000 industry stakeholders. Glenn’s leadership resulted in the organisation being recognised as a global champion of excellence and innovation in sustainable destination management and responsible industry development practices. The team received recognition from the United Nations World Tourism Organisation (UNWTO), World Travel and Tourism Council (WTTC), World Travel Awards, and Responsible Tourism Institute’s Biosphere Gold Certification – a first in the Americas. In addition, the UNWTO awarded TOTA Quest Certification for excellence in leadership, execution and governancecapacities – only the third such recognition for a destination management organisation bestowed in the world.

Glenn has 10 years’ experience in the hospitality industry in family-owned and operated hotels and resorts and holds a Master of Environmental Design degree majoring in sustainable tourism planning. He is also a director on the Board of the Global Sustainable Tourism Council and the Responsible Tourism Institute.